Last Updated: June 16, 2018
Joingy's website and app stores chat logs with timestamps of conversations that take place on our platform for moderation and law enforcement purposes. We also store the IP addresses of the users involved with each chat session for moderation and law enforcement purposes.
Understand that anything you say on our platform is transmitted to other people. Additionally, users can choose to save public chat logs of your conversations that are stored on our servers and can be shared with anyone. Please be careful revealing any information to strangers you meet.
Webcams in video conversations may be monitored for moderation and law enforcement purposes. This can include but is not limited to, capturing image screenshots of webcams that are stored on our servers and can be used to identify if a user is breaking our Chat Rules or Terms & Conditions.
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
When using the video chat section, users are connected peer-to-peer in order to view each other's webcam feed. To do this, it is necessary to make users IP addresses available to the partners they connect with. We do not list users IP address on our website or app, but using certain software it can be intercepted by other users that you connect to. If you are not comfortable with this, please use our text chat section instead.
Joingy uses Google Analytics and Matomo to track non-personally-identifying statistical information about site usage. Google provides a browser add-on to opt out of Google Analytics.
We will process your personal information lawfully, fairly and in a transparent matter. We collect and process information about you only where we have legal basis for doing so.
These legal basis depend on the services you use and how you use them, meaning we collect and use your information only where:
When consenting to our use of information about you for a specific purpose, you have the right to change your mind (but this will not affect processing that's already taken place).
We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.
We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner incompatible with these purposes:
We share your log data and analytics with third parties to help analyze it, as described above. Furthermore, we may also share your log data and analytics to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
The personal information we collect is stored and processed in United States, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.
Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.
By using the Site, you represent that you are at least 13 years old. If you are under 18 it is required to get a parent or guardian's permission before using the website or mobile app. If we learn that personal information from users under 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records.
We do not knowingly collect data from or market to children under 18 years of age. If you become aware of any data we have collected from children under age 18, please contact us.
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.
Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Notification of data breaches: We will comply laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please get in touch using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also may the right to contact a regulatory body or data protection authority in relation to your complaint.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
If we make a significant change to our policies, such as changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended policy.
If you have questions or comments about this policy, you may contact us and request our Data Protection Officer (DPO).
If you are a resident in the European Economic Area, the "data controller" of your personal information is the domain administrator, who is the representative for the EEA.
You can contact us regarding the data controller's processing of your information. If you have any further questions or comments about us or our policies, do not hesitate to get in touch.